Return policy
Returns
We do not accept returns of products and do not offer refunds.
Exchanges
We only exchange goods if they are defective or damaged. If you believe you have received a defective product, please contact us immediately at hhsofficial01@gmail.com or through our Shopify inbox, providing details of the product and the defect. We request that you send us a photo of the product showing the defect.
Upon reviewing the product photo, we will inform you via e-mail or inbox, within a reasonable period of time, whether you are entitled to a replacement. If you are eligible, we will send you a replacement product, covering the shipping fee.
Damages and issues
Please inspect your order upon reception and contact us within [24 hours] if the item is defective, damaged, or if you receive the wrong item. We are committed to resolving any issues promptly.(Proof may be required)
We do not accept returns of products and do not offer refunds.
Exchanges
We only exchange goods if they are defective or damaged. If you believe you have received a defective product, please contact us immediately at hhsofficial01@gmail.com or through our Shopify inbox, providing details of the product and the defect. We request that you send us a photo of the product showing the defect.
Upon reviewing the product photo, we will inform you via e-mail or inbox, within a reasonable period of time, whether you are entitled to a replacement. If you are eligible, we will send you a replacement product, covering the shipping fee.
Damages and issues
Please inspect your order upon reception and contact us within [24 hours] if the item is defective, damaged, or if you receive the wrong item. We are committed to resolving any issues promptly.(Proof may be required)